How much information must you share?  The amount of information we collect depends on you. We collect information needed for secure ordering and customizing your experience.

What additional information do you collect?

• IP address - We use IP addresses to measure our site traffic and to help prevent ecommerce fraud. Your IP address is not linked to your customer information.
• Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
• Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.

Is your information used for any other purpose?  We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose.

Will your information be given to any other party?  Your personal information is not shared with any other party.

What about e-mail?  When you purchase online from Vertical Visions, we will contact you by e-mail to confirm your order and to update you on the status of your order. Bridge Day jumpers may be emailed regarding Bridge Day photos, videos, and other related products that most jumpers are interested in. Your email address will never be used for any other purpose and will never be provided to outside parties.

How do we protect your information?  We employ powerful encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser. To view the certificate, click on the image of the closed lock or the solid key at the bottom of your browser. Your account information and order history are kept behind our firewall on separate servers. In addition, access to your personal information is restricted within our company to provide maximum security.

What if you change how you use my information?  If we change how we use your personal information, we will notify you by prominently posting notice of the change to this site.

What about Bridge Day registrations?  Vertical Visions LLC is committed to protecting your privacy. Your personal information is only used to process your order and will not be disclosed to any outside parties with the exception of the State of West Virginia mandated name, date of birth, and social security number (passport number and country for non-US citizens) for Bridge Day registrants. Your personal information is completely safe with us, as we are also jumpers who respect privacy. Your online order will only be viewed by owner Jason Bell and no other party, except for those who will perform background checks. Your personal information is then destroyed shortly after Bridge Day.

How do you give us feedback?  Simply send us feedback using our contact page. Please note that feedback given in this manner becomes property of Vertical Visions and may be used for promotional purposes. If you prefer not to have your comments used in this manner, simply indicate your preference at the top of your message.

Questions?: Please feel free to contact us via email or telephone.